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We are on a staycation with our family and chose the 2-Bedroom Executive. The key strengths are the fully equipped kitchen and washing machine, which make our stay more convenient. We also love the balcony view, as it allows us to enjoy fresh air in the morning. However, one downside is the limited restaurant choices in the mall when we visited. Another great feature is the entertainment options—we get access to Netflix, YouTube, and various TV channels, which we really enjoy. Overall, this hotel is highly recommended for families. It has a swimming pool for both kids and adults, and guests can also access the gym and sauna.
Dian
2025年4月
I recently had the pleasure of staying at Herloom Residence, and it exceeded all of my expectations. From the moment I arrived, the staff (Iris and Angel) made me feel like a valued guest, with warm and efficient service at check-in. The ambiance of the hotel is both modern and inviting, offering a perfect blend of comfort and luxury. The room was immaculate, spacious, and tastefully designed, with every detail thoughtfully curated to create a relaxing environment. The bed was incredibly comfortable, and the amenities were top-notch. I especially appreciated the high-quality toiletries. Dining at Herloom Residence was another highlight. The breakfast buffet offered a wide variety of fresh, delicious options, and the in-house restaurant served mouthwatering meals that were a treat to my taste buds. The staff at the restaurant were equally attentive and made dining a pleasant experience.
Herdiana
2024年11月
Super clean bathrooms, well maintained, spacious apartment, modern furnishing. Friendly and helpful staff. Cool AC.
Mushfiqur
2024年11月
This is my 3rd times being here. Always feel like coming home. Love almost everything in the apartment. The design, the staffs, the cleanliness, the facility.
Erny
2024年9月
The facility fit and comfortable for family travel in group, complete facility like an apartment, located nicely in the center of best restaurants option in Tangerang city (BSD and Gading Serpong) and close to Jakarta by highway, facility clean, modern and tidy, service and breakfast was great.
Lisa
2025年5月
The staff were helpful. Our bathroom tap was leaking and they helped us change room immediately. The room was cosy and had plenty of amenities that other hotel rooms do not offer (including a washing machine, electric stove, pans, pots and cutleries).
Dennyza
2024年6月
The locations, the vibes, the private, the service. All excellent. Wifi is good too.
Hendry
2024年6月
The size of the room was more than adequate, the convenience of the location, attached to the mall that has enough to offer except cinema, the facilities that were offered from the service apartment were excellent, definitely will come back again for a longer stay. They also had a more affordable longer stay price, which was very convenient for us
Ranti
2023年10月
Good breakfast. Facilities sufficient to cover the needs for a couple of days stay.
Yus
2025年5月
Room was spacious, however it needs more sunlight exposure from the window. Aircons are cool and bathroom amenities are amazing.
Vincentius
2025年3月